Terms of Service

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SSKARC Ayurvedic Research Center ("SSKARC," "we," "us," or "our") regarding your use of our website, mobile applications, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Eligibility

To use our services, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using our services under applicable laws
  • Provide accurate and complete information when creating an account
  • Maintain the security and confidentiality of your account credentials

Use of Services

Permitted Uses

You may use our services to:

  • Browse and purchase Ayurvedic products
  • Access educational content about Ayurveda
  • Create and manage your account
  • Participate in customer support and consultations
  • Subscribe to newsletters and marketing communications

Prohibited Uses

You agree not to:

  • Use our services for any unlawful or fraudulent purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access or scrape our content
  • Reproduce, modify, or distribute our content without permission
  • Impersonate others or provide false information
  • Transmit viruses, malware, or other harmful code

Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account access
  • Accept responsibility for all activities under your account
  • Not share your account with others

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious or fraudulent activity.

Products and Services

Product Information

  • We strive to provide accurate product descriptions and pricing
  • Product images are for illustration purposes and may vary
  • We reserve the right to modify products and prices without notice
  • Product availability is subject to change
  • We do not guarantee specific health outcomes from our products

Medical Disclaimers

Important: Our products and content are not intended to diagnose, treat, cure, or prevent any disease. Always consult with qualified healthcare professionals before starting any new health regimen or using Ayurvedic products, especially if you:

  • Have existing medical conditions
  • Are taking prescription medications
  • Are pregnant or nursing
  • Have allergies or sensitivities
  • Are under 18 years of age

Orders and Payments

Order Process

  • Orders are subject to acceptance and product availability
  • We reserve the right to refuse or cancel orders at our discretion
  • Order confirmation does not guarantee order fulfillment
  • Prices are subject to change until order confirmation

Payment Terms

  • Payment is required at the time of order placement
  • We accept major credit cards, debit cards, and digital wallets
  • All prices are inclusive of applicable taxes unless stated otherwise
  • Additional duties or taxes may apply for international orders

Billing and Refunds

  • Billing disputes must be reported within 60 days
  • Refunds are processed according to our Return Policy
  • Processing fees may apply to certain payment methods
  • Chargebacks or payment disputes may result in account suspension

Intellectual Property

Our Content

All content on our website, including text, images, videos, logos, designs, and software, is owned by SSKARC or our licensors and is protected by intellectual property laws. You may not use our content without explicit written permission.

User Content

By submitting content to our services (reviews, comments, feedback), you grant us:

  • A perpetual, worldwide, royalty-free license to use your content
  • The right to modify, adapt, and distribute your content
  • The right to use your content for marketing and promotional purposes

You retain ownership of your content but warrant that you have the right to grant these licenses.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

Disclaimers and Limitation of Liability

Service Availability

  • Our services are provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • Maintenance and updates may temporarily limit service availability
  • We are not responsible for third-party service disruptions

Limitation of Liability

To the maximum extent permitted by law, SSKARC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Data loss or corruption
  • Personal injury or property damage
  • Emotional distress or mental anguish

Our total liability for any claim shall not exceed the amount you paid for the specific product or service that gave rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless SSKARC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination

We may terminate or suspend your access to our services at any time, without prior notice, for any reason, including violation of these Terms. Upon termination:

  • Your right to use our services ceases immediately
  • We may delete your account and associated data
  • Outstanding orders may be canceled or fulfilled at our discretion
  • Provisions that should survive termination will remain in effect

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City, State].

Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve disputes informally. If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the [Arbitration Association].

International Users

Our services are operated from India. If you access our services from other countries, you are responsible for compliance with local laws and regulations. Some products or services may not be available in all jurisdictions.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with valid provisions that most closely approximate the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and SSKARC regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Department

SSKARC Ayurvedic Research Center

Email: support@sskarc.org

Phone: +91-9370693264

Address: 20, SAMYAK, B.M.Patel Ward, Kanhartoli, GONDIA - 441614

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST