Privacy Policy

Introduction

SSKARC Ayurvedic Research Center ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, account preferences
• Order Information: Purchase history, payment details, shipping information
• Health Information: Health conditions, symptoms, or concerns (only when voluntarily provided for consultation)
• Communication Records: Customer service interactions, feedback, reviews

Automatically Collected Information

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: IP address, browser type, device type, operating system
• Cookies and Tracking: Session cookies, preference cookies, analytics data

How We Use Your Information

We use your personal information for the following purposes:

Essential Services

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Communicating about your orders, deliveries, and account
• Processing payments and preventing fraud

Product and Service Improvement

• Analyzing website usage to improve user experience
• Developing new products and services
• Conducting research and development in Ayurvedic medicine
• Personalizing content and product recommendations

Marketing and Communication

• Sending promotional emails and newsletters (with consent)
• Informing you about new products, offers, and health tips
• Conducting surveys and collecting feedback
• Social media engagement and community building

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

• Payment processors for transaction processing
• Shipping companies for order fulfillment
• Email service providers for communication
• Analytics providers for website improvement
• Cloud storage providers for data hosting

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To protect the rights, property, or safety of our customers
• In connection with fraud prevention and investigation

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission is secured using SSL/TLS encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Regular privacy and security training for employees
• Data Backup: Secure backup systems to prevent data loss

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format
• Review and update your account information

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications

Communication Preferences

• Unsubscribe from email newsletters and promotions
• Modify communication frequency and content preferences
• Opt-out of non-essential communications

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be stored and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data during international transfers, in accordance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill transactions
• Comply with legal obligations and resolve disputes
• Maintain business records and prevent fraud
• Honor your communication preferences

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: